From Frustration to a 30-Person Team: The Story Behind CAYA

What started as two friends venting about the broken state of healthcare in British Columbia turned into one of Vancouver's most inclusive and fast-growing clinics. Stephanie, a registered dietician, and Veronica, a psychologist, were both running private practices when they kept hearing the same thing from their clients: "I don't feel heard. My doctor isn't taking my symptoms seriously.

I don't know where to go for safe, trauma-informed care." They realized something was missing in a space centred on women, trans, and non-binary people, where healthcare felt human again. In this episode, you'll hear how they: Turned casual conversations into a real company Built a 30-person team from scratch Navigated being underestimated Created a safe, judgment-free, one-stop shop for care If you've ever wondered what it takes to build something that truly matters, this is the episode to watch.